If I book the tour online, how can I then contact you when I reach Hanoi?

After doing the payment transfer, we will give you the tour confirmation.

+ For the tour pick_up at the airport : We will ask you for the detail of arrival flight and your full name. These will be used to arrange the pick_up. Our guide/ driver will hold a welcome board writing your name at the airport.

+ For the daily tour in Hanoi/ HoChiMinh city : Your name and hotel address should be provided. We will arrange the pick_up at your hotel before the departure time 15-30 minutes.

Anyway, whenever you are in Hanoi, you may contact us. Please see this link to find our address and phone number : http://www.vietnamopentour.com.vn/contact.html